Last Updated: August 2024

1. Information We Collect

We may collect the following information when you contact us or book an appointment:

• Full Name
• Phone Number
• Email Address
• Age
• Gender
• Address
• Preferred Treatment
• Appointment Details
• Medical history relevant to treatments (through consultation form)

We only collect information necessary to provide our services and improve your experience.

2. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments
• Contact you regarding your bookings
• Respond to your inquiries
• Provide personalized treatment recommendations
• Send appointment reminders
• Share promotional offers, if opted-in (through WhatsApp, SMS, or Email where applicable)
• Improve our customer service

3. Payment Information

LASERBLISS operates in-clinic and online payments. We do not store any payment card or banking information on our website. Any online payment transactions occur securely through integrated payment gateways.

4. Data Protection

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. Only authorized LASERBLISS staff have access to customer information.

5. Information Sharing

LASERBLISS does not sell, rent, or trade your personal information to third parties. We may share information only:

• If required by law
• If required for appointment processing
• To protect the rights and safety of our clinic or users

6. Marketing Communications

From time to time, LASERBLISS may send:

• Promotional offers
• Educational updates
• Appointment reminders
• New treatment announcements
• Clinic announcements

These communications may be sent through WhatsApp, SMS, or Email. You can unsubscribe or opt-out from marketing communications at any time.

7. Cookies

Currently, the LASERBLISS website does not use cookies for tracking. If we implement analytics or tracking tools in the future, this policy will be updated accordingly.

8. Third-Party Links

Our website may contain links to third-party websites. LASERBLISS is not responsible for the privacy practices or content of external websites.

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Opt-out of marketing updates
• Request deletion of your information (where legally permissible)

Requests may be submitted using the contact details below.